Reducing or eliminating manual processes leads to transformative outcomes
With Addepar, AWM achieved a 40%-50% reduction in the time spent on reporting. Advisors could now use section templates to generate reports, drastically cutting down the time needed from several hours to just minutes. This automation allowed advisors to focus more on client engagement and strategic activities.
The implementation of Addeparʼs data management tools led to a 20%–30% reduction in time spent on manual data entry each week. This efficiency gain allowed AWM to handle an increased number of transactions and manage a higher volume of client relationships, without needing additional staff. The time spent creating new reports and calculating KPIs was reduced, enabling the team to reallocate resources to more value-added tasks.
AWM used Addepar to double their custodial feeds, from 10 to 20. With the capacity for 400+ feeds, and Addeparʼs multicurrency capabilities, AWM are better able to serve their diverse client base. AWM could now produce detailed, customized reports quickly, enhancing their ability to provide timely insights and advice.
AWM continues to encourage usage of the Client Portal and empower their clients to use Addeparʼs mobile app. Isaac Wakszol says, “A picture is worth a thousand words, and Addepar provides that picture to our clients — of their portfolios and of the market.ˮ AWM clients use the portal for viewing their projected income, their estates and dependents, portfolio asset allocation, portfolio performance and transactions. Younger clients in particular love having 24/7 access to their financial data consolidated in one place. AWMʼs operations and advisory teams are using Addepar Dashboards for similar reasons, having built a robust advisor dashboard that distills 20 views into one. The firm uses Dashboards to calculate and successfully measure KPIs, including client numbers, new accounts, overall portfolio performance, and top portfolio contributors.
At the end of the day, people like it when things are consolidated. Take Amazon for example, you can find everything you need all in one place. For us, the same happens with Addepar. Our HNW clients have multiple accounts and multiple investments — itʼs great they only need to use one website to log in and see everything.
Dannit Cohen, Operations and Technology Manager
AWM sees Addepar as a differentiator in recruiting new advisors and “critical to bringing in new business,ˮ according to Isaac Wakszol. Managing Partner Jacobo Taurel adds, “A key component of our growth trajectory has been finding new advisors. Addepar is helpful when we are pitching and recruiting advisors — it is a big draw. Then, the transition when onboarding new advisors has been seamless since using Addepar.ˮ Addepar has helped AWM enhance their operational efficiency and client service, while contributing to the firmʼs growth through client and advisor acquisition.
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