Case study

Patrimonica navigates complex client needs and drives efficiency

Patrimonica, an independent multi-family office based in Montreal, manages over $5 billion in assets for high-net-worth families. With a team of 36 professionals, the firm provides a comprehensive suite of advisory and wealth management services, including tailored investment solutions and financial reporting to high-net-worth families. 

This commitment to offering a range of personalized financial services that cater to multiple generations left the firm searching for a new, innovative technology solution that could help it address changing client demands — while continuing to expand and grow as a firm.

FIRM

Patrimonica
Multi-Family Office

LOCATIONS

Montreal, Quebec

LEADERSHIP

Diane Henry
Mark-Olivier McNulty

ESTABLISHED

2009

CURRENT ASSETS UNDER ADVISEMENT

$5 Billion

NUMBER OF EMPLOYEES

36

THE CHALLENGE

Managing increasing complexities in 
client portfolios

As Patrimonica continued to expand, the needs of its clients evolved. The firm faced challenges around efficiently managing the complex, multi-asset portfolios that were becoming more common.

“High-net-worth families have been increasingly investing in private markets, which now typically represent a significant portion of their portfolios. To address this shift, we required a system capable of effectively reporting on these unconventional investments,” says Jérémie Poirier Pratte.

The firm’s legacy systems lacked the necessary features and capabilities required to keep up with the growing complexity of these portfolios. Investments in private markets, alternatives and complex asset classes were difficult to track and report on accurately or efficiently.

In today’s financial landscape, having a platform like Addepar is essential. It’s enabled us to scale efficiently, improve accuracy and deliver more personalized service to our clients. These are critical factors that help us stand out in a competitive industry.

Jérémie Poirier Pratte, Vice President

The firm’s reporting system also posed a significant challenge to the changing status quo. Generating reports was a time-consuming, error-prone process, and the system lacked the tools needed to automate or easily customize reports — leading to a heavy reliance on manual data entry and calculations.

“Our previous system lacked the flexibility to customize reporting or portal sections to reflect the unique needs of each family,” says Poirier Pratte. “As the financial quarterback for our clients, providing a holistic, tailored view of their assets is paramount.”

With Addepar, Patrimonica has experienced:

260%

increase in AUM

50%

reduction in staff required to audit data feeds

50%

reduction in staff needed for manual data entry

70%

less time spent on data analytics

40%

reduction in time spent generating quarterly reports

THE RESULT

Delivering highly personalized services with efficiency, while continuing to grow 

Since transitioning to Addepar, Patrimonica has transformed its approach to managing complex multi-asset, multi-currency portfolios. The platform’s capabilities have resolved many of the inefficiencies and constraints that previously affected their operations, with noticeable improvements in reporting, private investment tracking and tax processes.

One of the most immediate advantages has been the enhanced streamlining and customization capabilities of the reporting tools. Instead of the manual workarounds required to create tailored reports before Addepar, Patrimonica can now quickly adapt reporting to each client's specific needs, regardless of portfolio complexity — including adjusted report groupings, filters and columns.

This efficiency has allowed us to support our growth with flat resources, which has been a significant benefit in terms of both cost savings and operational effectiveness.

Jérémie Poirier Pratte, Vice President

The ability to consolidate data from various asset classes, including private investments, has allowed Patrimonica to provide clients with an immediate, accurate and comprehensive view of their holdings.

“When it came to tracking private investments, our previous system struggled to track key metrics like paid-in capital, total value to paid-in capital or commitments properly, which meant that we had to manually track these numbers, increasing the chance of a mistake,” says Poirier Pratte. Reducing the risk of error has been an important result for the firm, as has the ability to cater to a multi-generational client base by delivering immediate access to investment information via cutting-edge technology. 

Providing this level of transparency without adding headcount has been a key operational win for Patrimonica. “We've been able to scale our operations without needing to hire additional staff,” says Poirier Pratte. 

“This efficiency has allowed us to support our growth with flat resources, which has been a significant benefit in terms of both cost savings and operational effectiveness,” says Poirier Pratte.

Addepar has also helped Patrimonica overcome the challenges it faced managing tax reporting for diverse portfolios. 

“When we first adopted Addepar, one of our big challenges was figuring out how to calculate the cost basis for certain positions,” Poirier Pratte explains. “Addepar’s team worked closely with us to create a new transaction type for cost basis adjustments, which allowed us to track these changes more precisely and audit them more easily.” This collaborative solution has enabled more accurate, timely tax reporting. 

The automation of manual processes, such as bulk data updates, has further reduced the operational burden, freeing up valuable time and resources. Poirier Pratte explains, “For instance, we can now efficiently update large data sets, such as attributes or transactions related to private investments, by using import files. This has saved us hours of work, as we no longer have to make corrections one by one. We’ve also been able to establish more data feeds with financial institutions, significantly reducing manual data input and minimizing the potential for errors.”

By addressing the core challenges of complexity in multi-asset portfolios, inefficient reporting and manual tax processes, Addepar has empowered Patrimonica to deliver a faster, highly customized service. The firm is now better positioned to meet the evolving needs of clients while operating with greater efficiency and precision.

"In today’s financial landscape, having a platform like Addepar is essential. It’s enabled us to scale efficiently, improve accuracy and deliver a more personalized service to our clients. These are critical factors that help us stand out in a competitive industry."