Leveraging APIs to create a uniquely Makena experience
Makena decided to move from their fund administrator’s off-the-shelf approach to something entirely their own.
"When clients are visiting us online, it’s a golden opportunity to provide more of that Makena experience. We wanted to translate our client service expertise into an experience you could get anywhere, including online."
Malcolm Stewart, Product Manager
Starting from scratch meant they could create solutions that are uniquely Makena, and evolve beyond offering a basic portal. They also could ensure full control over how they engaged and interacted with clients online—elevating their standard for transparency and self-service. But accomplishing this would require a powerful platform with user-friendly APIs to simplify development.
"From the start, we had a strong vision to be data-independent. Addepar’s competency in software and its open architecture has allowed us to achieve that vision and do so in a modular way."
Bill Miller, Managing Director
As Makena’s data platform, Addepar serves as their engine. “Addepar not only allows us to look at performance, but also at asset allocation, exposures, cash flows and more. We can run consolidated analytics across client portfolios and our own funds and compare with respective benchmarks,” says Lapcevic. Addepar’s APIs and other developer resources make it easy for Makena to securely access their data. By creating requests with Addepar’s Jobs API, the team can tap into a wealth of portfolio data and analytics. Being able to set parameters for any data set, metric or time period, Makena has full flexibility to get the data they need—with complete confidence in the results.
"At the end of the day, I knew I could always rely on the data in Addepar. If we ever have an issue with data, I always tell our developers ‘Addepar is the source of truth.’"
Malcolm Stewart, Product Manager
Setting a new standard for transparency
The Makena team mapped out the entire experience, from displaying top-level performance and exposures across client portfolios and respective Makena funds to asset class-level insights and manager profiles. This portal was designed to provide clients with a unique understanding of the investments they own through Makena and how they have performed, with color and context. It consists of four primary dashboards:
Portfolio Dashboard
Provides regular updates and insights from the Makena investment team, along with consolidated performance and exposures across every Makena fund in a client’s portfolio.
Fund Dashboard
Provides descriptions of managers in the Makena portfolio, their investment merits and the firm’s strategy.
Asset-Class Dashboard
Shares the latest insights from Makena’s asset-class directors, the objective of each segment in the larger portfolio and asset class-level performance and exposures.
Manager Dashboard
Displays fund objectives and strategies, together with fund-level performance, exposures and asset-class breakdowns.